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Summer Semester 2021 Catalog

Computer Support Specialist, Diploma

Overview

Offered at the Augusta and Thomson campuses

Entrance Dates: Fall, Spring, and Summer
Length of Program: Four Terms
Credit Hours Required for Graduation: 55

Program Description: The Computer Information Systems - Computer Support Specialist diploma program is designed to provide students with an understanding of the technical areas of computer support of the desktop work environment, including terminology and concepts, program design and development, and computer networking. Program graduates receive a Computer Information Systems - Computer Support Specialist diploma and are qualified for employment as computer support specialists. High school graduation or GED is required for admission to this program.

Employment Opportunities: Today, the majority of service and industrial companies uses standalone and networked computing systems. Computers are sophisticated and require highly trained technicians to install, troubleshoot and support desktop work environments. The demand for technicians with computer skill to meet business needs is expected to continue to grow according to U.S. Bureau of Labor Statistics.

Curriculum Outline

General Core Courses, 8 credits

EMPL 1000INTERPERSONAL RELATIONS AND PROFESSIONAL DEVELOPMENT

2

ENGL 1010FUNDAMENTALS OF ENGLISH I

3

MATH 1012FOUNDATIONS OF MATHEMATICS

3

Occupational Courses, 47 credits

COMP 1000INTRODUCTION TO COMPUTER LITERACY

3

CIST 1001COMPUTER CONCEPTS

4

CIST 1122HARDWARE INSTALLATION AND MAINTENANCE

4

CIST 1130OPERATING SYSTEMS CONCEPTS

3

CIST 1401COMPUTER NETWORKING FUND

4

CIST 1601INFORMATION SECURITY FUND

3

CIST 2127COMP WORD PROCESSING TECHN

3

CIST 2128COMP SPREADSHEET TECHNIQUES

3

CIST 2129COMP DATABASE TECHNIQUES

4

CIST 2130DESKTOP SUPPORT CONCEPTS

3

CIST 2921IT ANALYSIS/DESIGN/PROJ MGMT

4

CIST XXXXElectives

6

Notes:

  • Additional Electives are available upon advisor approval.
  • A grade of “C” or higher is required for all courses.
  • CIST 2411 can be substituted for CIST 1130 and CIST 2451 can be substituted for CIST 1401.

Guided Pathway

You may click on any course below to view the course description and prerequisite information.

Students who do not follow the Course Sequence listed below may not be able to complete the program in the number of semesters shown.

Augusta Day Program

PROGRAM NAME: Computer Support Specialist Diploma

AWARD: Diploma

CAMPUS: Augusta Day Program

Year 1 First Semester

CIST 1001COMPUTER CONCEPTS

4

COMP 1000INTRO TO COMPUTER LITERACY

3

ENGL 1010FUNDAMENTALS OF ENGLISH I

3

MATH 1012FOUNDATIONS OF MATHEMATICS

3

Year 1 Second Semester

CIST 1130OPERATING SYSTEMS CONCEPTS

3

CIST 1401COMPUTER NETWORKING FUND

4

CIST 2127COMP WORD PROCESSING TECHN

3

EMPL 1000INTERPERSONAL REL & PROF DEV

2

CIST XXXXCIST Elective

3

Year 1 Third Semester

CIST 1122HARDWARE INSTALL & MAINT

4

CIST 1305PROGRAM DESIGN & DEVELOPMENT

3

CIST 1601INFORMATION SECURITY FUND

3

CIST 2128COMP SPREADSHEET TECHNIQUES

3

Year 2 Fourth Semester

CIST 2129COMP DATABASE TECHNIQUES

4

CIST 2130DESKTOP SUPPORT CONCEPTS

3

CIST 2921IT ANALYSIS/DESIGN/PROJ MGMT

4

CIST XXXXCIST Elective

3

If a student intends to take Networking or Cybersecurity electives, they may want to take the semester 2 networking level operating systems (CIST 2411) and networking fundamentals (CIST 2451) courses.  CIST 2411 can be substituted for CIST 1130 and CIST 2451 can be substituted for CIST 1401.